Of a Class Divided

I attended a Diversity Management workshop delivered by Tanya Kennedy last week at Legal-Island's training centre and took from it the following five key learning points :

 ·         Jane Elliot’s “A Class divided” is a superb video that shows just how easily people can fall into prejudice and the ugly consequences. See here

·         Zappos has some great core values worth examining including :

Deliver WOW Through Service

Embrace and Drive Change

Create Fun and A Little Weirdness

Be Adventurous, Creative, and Open-Minded

Pursue Growth and Learning

Build Open and Honest Relationships With Communication

Build a Positive Team and Family Spirit

Do More With Less

Be Passionate and Determined

Be Humble

 ·         Pret a Manager have simple core values  : passionate about food; passionate about people; passionate about success

·         No-one is born prejudiced. It’s a learnt process. We can unlearn it.

·         Are we all age obsessed? I think we are…

Today I'm working on our mediation services for Mediator Northern Ireland